Shipping policy
Shipping Policy
Shipping
KLEN RX currently ships within the United States only. At this time, we do not offer international shipping.
Orders are typically processed within 2 to 3 business days (Monday through Friday, excluding holidays). Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Times
- Standard Shipping: 3 to 7 business days
- Expedited shipping (when available): Delivery times are shown at checkout.
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.
Order Tracking
Once your order ships, you'll receive an email with tracking information so you can monitor your package's progress.
Shipping Address
Please verify that your shipping address is correct before placing your order. KLEN RX is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date at support@klenrx.com, and we'll work with the carrier to resolve the issue.
Questions?
If you have any questions about your order or shipping, please contact us at support@klenrx.com. We're happy to help.